Online casino players say monthly bonuses have shrunk and free spins are being cut back, and in some cases dropped entirely. The complaints, aimed at several of the industry's biggest brands, piled up over the past month. Casinos haven't explained the change, but the evidence points away from game providers and toward rising gaming taxes and stricter bonus rules.
The clearest example is the UK, where the tax on online casino profits nearly doubled to 40% in April 2026. Operators there have answered with thinner marketing budgets and fewer promotions, while the studios that supply the games have barely felt it.
What players are reporting
Players describe two changes, mostly at large, established brands:
- Smaller monthly bonuses. Recurring offers such as reload deals and loyalty rewards have been noticeably smaller than in earlier months.
- Fewer free spins. Many brands used to give regular players free spins. Some have cut the number, and some have dropped them altogether.
Because the cuts appeared at many brands at the same time, players suspect a shared cause. Two theories come up most often: game providers charging casinos more, or new taxes and rules raising casinos' costs.
Is it the game providers?
Probably not. Free spins are paid for by the casino, not by the studio that makes the slot. We also found no reports of providers raising prices across the industry this year.
Casinos book free spins as a marketing cost. What a campaign costs depends on the value of each spin, the number of spins and the slot's return-to-player rate.
Studios are usually paid a share of the revenue their games generate. The UK's higher tax is charged on the casino's profits, not on what it pays studios, so supplier invoices haven't changed. Two of the largest listed game suppliers reported strong trading and rising share prices through July.
That doesn't put providers fully in the clear. Operators under pressure are reviewing every supplier contract, so some of the strain may move down the chain later. For now, the squeeze sits with the casinos, and promotions are among the easiest costs to trim.
Higher gaming taxes are squeezing casino budgets
Taxes on online casino revenue have risen sharply in several major markets since 2025. A higher tax on the same revenue leaves less for everything else, and promotions are among the most flexible lines in a casino's budget.
|
Market |
Tax on online casino revenue |
When |
|---|---|---|
|
United Kingdom |
21% → 40% |
1 April 2026 |
|
Netherlands |
30.5% → 34.2% → 37.8% |
January 2025, January 2026 |
|
New Jersey, US |
15% → 19.75% |
2025 |
In the UK, August industry reporting described one common response: smaller marketing budgets, fewer promotions and free bets, and job cuts. When New Jersey debated its increase, operators warned openly that promotional offers would be at risk. More rises are coming: a 25% UK duty on online betting from April 2027, plus proposed hikes in several US states.
Stricter bonus rules mean smaller headline offers
The second big change is how bonuses may be built. Since 19 January 2026, UK-licensed casinos can't make players wager bonus funds more than 10 times, or tie one bonus to two types of gambling.
Before the cap, many major operators set wagering at 40x or 50x on welcome offers. A bonus that's easier to clear turns into withdrawable cash more often, so each one costs the casino more. Lawyers advising operators warned that many would have to rethink which offer sizes were sustainable.
The mixed-product ban hit free spins directly. Deals that paired a sports bet with casino free spins, long a staple of combined sportsbook-and-casino brands, are no longer allowed in the UK.
Other regulators are moving the same way. Ireland's 2024 gambling law, now being rolled out by a new regulator, restricts inducements such as free bets and free credit. The upside for players: the offers that survive are easier to cash out.
New fees, levies and a market shutdown
Taxes aren't the only new bills. Several regulators raised fees or tightened licensing this year, and one of the world's biggest betting markets shut down in September.
- UK fees and levy. Gambling Commission licence fees rise by a headline 25% from 1 October 2026. Online operators also pay a statutory levy of 1.1% of the previous year's gaming revenue, due by 1 October each year.
- Curaçao. The island licenses many casinos that serve international players. Its new gaming authority has raised licence fees and expects some operators to leave. It has also added rules on anti-money laundering, crypto payments and terms, and casinos must check that every game supplier they use is properly registered.
- Brazil. On 25 September, Brazil's president signed a provisional measure banning online betting and online casinos, less than two years after the regulated market opened. Deposits stopped at once, and players have until 5 October to withdraw their balances.
For brands active in several of these markets, the costs stack up quickly. Cutting promotions is one of the few savings that players notice right away.
What it means for players
Smaller headline bonuses look set to stay, especially at brands licensed in high-tax markets. More rises are already scheduled, including the UK's new betting duty in April 2027, so a quick rebound is unlikely.
How to judge the offers that remain:
- Compare wagering, not the headline. A £20 bonus at 10x needs £200 of play to clear. A £100 bonus at 40x needs £4,000.
- Check the spin value. Fifty free spins at 10p each are worth £5 of play. Look for a cap on winnings, too.
- Read the expiry date. Unused spins and bonus funds can vanish within days.
- Look at no-wagering and cashback deals. In the UK, a growing number of casinos now offer promotions with no wagering at all.
- Be wary of sites promising huge bonuses. Unlicensed operators often pair oversized offers with unfair terms and leave players little protection in a dispute.
FAQ
Why are online casino bonuses getting smaller in 2026?
Mainly because casinos' costs have risen. The UK nearly doubled its online casino tax to 40% in April 2026, and the Netherlands raised its rate to 37.8% in January. New wagering caps also make each bonus costlier, and promotions are among the first budgets operators cut.
Why did my casino stop giving free spins?
Free spins are a marketing cost paid by the casino, so they are an easy saving when taxes and fees rise. In the UK, offers that paired a sports bet with casino free spins have also been banned since 19 January 2026.
Are game providers to blame for fewer free spins?
There's no evidence of that. The casino pays for free spins, and the new taxes fall on casinos' profits rather than on supplier fees. Two of the largest listed game suppliers reported strong trading this year.
What is the maximum wagering requirement in the UK?
Since 19 January 2026, UK-licensed casinos can require players to wager bonus funds no more than 10 times before withdrawing winnings.
Will casino bonuses get bigger again?
Not soon in regulated markets, as more tax rises are scheduled, including a 25% UK duty on online betting from April 2027. Newer brands still compete hard for sign-ups, so comparing terms carefully pays off.
Play responsibly
Gambling is for adults only: 18+, or the legal age where you live. Treat bonuses as entertainment value, not a way to make money. If gambling stops being fun, set deposit limits, take a break or contact a support service; in the UK, GamCare runs the free National Gambling Helpline.